Customer Support

Return & Replacement Policy

Last Updated: 30 August 2026

We carefully prepare every order. If you receive a defective, damaged, or incorrect product, eligible issues will be resolved through replacement only.

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No Refund Policy

All purchases made through Sanatan Dharam Shop are non-refundable. We do not provide monetary refunds, cash reimbursements, or refunds once an order has been processed or delivered.

Eligible issues will be resolved through product replacement only.

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Replacement Eligibility

You received a defective product.
You received a damaged product.
You received an incorrect product.
The product has a genuine manufacturing or printing defect.

Products are not eligible for replacement due to change of mind, personal preference, or incorrect size selected by the customer.

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How to Request a Replacement

For replacement support, please fill out our Contact Page with your order details and a clear description of the issue.

Order number
Name and contact details
Description of the issue
Clear photographs or videos of the defective product

Contact Support

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Replacement Timeline

7–25 Days

Once your replacement request has been reviewed and approved, delivery of the replacement product may take approximately 7 to 25 days.

Delivery time may vary depending on product availability, production time, shipping location, and courier operations.

Important Conditions

The product should be unused and kept in its original condition and packaging wherever possible.

Sanatan Dharam Shop reserves the right to reject replacement requests where sufficient proof of damage or defect is not provided, or where the issue does not qualify under this policy.

If the exact replacement product is unavailable, our support team may contact you regarding available replacement options.